FAQs

Where is your store located?

We are located in Jacksonville, Florida.

What is Brandsolek Return Policy?

For a detailed description of our return policy, please see the tab labeled “Refund Policy.”

Will I receive a confirmation email when my order is submitted online?

Yes, once you complete your order, you will receive an automatic confirmation email indicating that your order has been received.

How do I process a return?

Click “Start a Return” on the Support tab, which is located at the bottom of the page: https://brandsolek.com/

Or, please contact us at support@brandsolek.com

Any product Exclusions or Restrictions?

Certain products may have exclusions. Please review individual product descriptions for any disclaimers regarding restrictions or final sale conditions.

How do I sign up for emails?

You can sign up on our website’s homepage in the lower section labeled Sign up & Save to receive a 10% discount as a first-time user.

Contact Information:

Email: support@brandsolek.com

Phone: +1 (609) 288-2719

Business Address: 2810 Alvarado Ave, Jacksonville, FL 32217, United States